SafeKab

The app is completely broken. I went to book my usual taxi to work via this app. I get a notification that the transaction failed and my order was cancelled but the money (£11.90) instantly came out of my bank account. I called Inverness Taxis to resolve the issue but had no luck, no refund was offered and so got a bus instead. an hour or so later on a different phone, my partner has an issue. Before he had even selected to book a taxi on his app, IT taxis call him to say he had booked 2 taxis

Tried it for the first time ans really liked the app however now I can't seem to add money into my account in order to use it again. Currently there is 8 pounds of credit but I need atleast 13 for my usual ride. There should be a button that says add credit. Until there is I'll continue to call for a taxi in advance

App is very very good and much needed but absolutely useless as drivers refuse to use it :/ multiple attempts and only 1 time actually managed to book a ride.